# Pakk Academy ## Pakk Academy - [Welcome to the Pakk Academy](https://academy.pakk.io/welcome-to-the-pakk-academy.md): The Pakk Academy was created to bring together a collection of education resources around everything to do with ERP systems, eCommerce and general business practices in general. - [Introduction to ERP Systems](https://academy.pakk.io/school-of-erp/introduction-to-erp-systems.md) - [Purchasing and Demand Planning](https://academy.pakk.io/school-of-erp/purchasing-and-demand-planning.md) - [Demand Planning](https://academy.pakk.io/school-of-erp/purchasing-and-demand-planning/demand-planning.md) - [Suppliers](https://academy.pakk.io/school-of-erp/purchasing-and-demand-planning/suppliers.md) - [Purchase Orders](https://academy.pakk.io/school-of-erp/purchasing-and-demand-planning/purchase-orders.md) - [Sales Order Process](https://academy.pakk.io/school-of-erp/sales-order-process.md) - [Line Concepts: VAT, Discounts, and More](https://academy.pakk.io/school-of-erp/sales-order-process/line-concepts-vat-discounts-and-more.md) - [Commitment of Stock](https://academy.pakk.io/school-of-erp/sales-order-process/commitment-of-stock.md) - [Dispatch Process](https://academy.pakk.io/school-of-erp/sales-order-process/dispatch-process.md) - [Invoicing and Payments](https://academy.pakk.io/school-of-erp/invoicing-and-payments.md) - [Generating Invoices](https://academy.pakk.io/school-of-erp/invoicing-and-payments/generating-invoices.md) - [Handling Credit Notes](https://academy.pakk.io/school-of-erp/invoicing-and-payments/handling-credit-notes.md) - [Managing Payments](https://academy.pakk.io/school-of-erp/invoicing-and-payments/managing-payments.md) - [Payment Disputes and Adjustments](https://academy.pakk.io/school-of-erp/invoicing-and-payments/payment-disputes-and-adjustments.md) - [Inventory Management](https://academy.pakk.io/school-of-erp/inventory-management.md) - [Stock Movements and Adjustments](https://academy.pakk.io/school-of-erp/inventory-management/stock-movements-and-adjustments.md) - [Stock-Takes and Cycle Counting](https://academy.pakk.io/school-of-erp/inventory-management/stock-takes-and-cycle-counting.md) - [Managing Stock Levels](https://academy.pakk.io/school-of-erp/inventory-management/managing-stock-levels.md) - [Handling Overstock and Deadstock](https://academy.pakk.io/school-of-erp/inventory-management/handling-overstock-and-deadstock.md) - [Bookkeeping and Accounting](https://academy.pakk.io/school-of-erp/bookkeeping-and-accounting.md) - [Recording Transactions](https://academy.pakk.io/school-of-erp/bookkeeping-and-accounting/recording-transactions.md) - [Reconciling Accounts](https://academy.pakk.io/school-of-erp/bookkeeping-and-accounting/reconciling-accounts.md) - [Financial Reporting](https://academy.pakk.io/school-of-erp/bookkeeping-and-accounting/financial-reporting.md) - [VAT Reporting and Compliance](https://academy.pakk.io/school-of-erp/bookkeeping-and-accounting/vat-reporting-and-compliance.md) - [Integrating Business Functions](https://academy.pakk.io/school-of-erp/integrating-business-functions.md) - [Practical ERP Workflow Examples](https://academy.pakk.io/school-of-erp/practical-erp-workflow-examples.md) - [Purchase-to-Pay Process](https://academy.pakk.io/school-of-erp/practical-erp-workflow-examples/purchase-to-pay-process.md) - [Order-to-Cash Process](https://academy.pakk.io/school-of-erp/practical-erp-workflow-examples/order-to-cash-process.md) - [Inventory Lifecycle Example](https://academy.pakk.io/school-of-erp/practical-erp-workflow-examples/inventory-lifecycle-example.md) - [Best Practices](https://academy.pakk.io/school-of-erp/best-practices.md) - [New Store Owners Have the Wrong Priorities](https://academy.pakk.io/ecommerce-advice-and-tips/new-store-owners-have-the-wrong-priorities.md): Don't over obsess about having a great looking store. Focus on clean design and usability for your shoppers. - [eCommerce Launch Mega Checklist](https://academy.pakk.io/ecommerce-launch-mega-checklist.md): Whether this is your first e-commerce business, or you're a seasoned pro, you'll end up going through the same mental checklist of steps before, while and after launching your site. - [Shipping](https://academy.pakk.io/ecommerce-launch-mega-checklist/shipping.md) - [Payment](https://academy.pakk.io/ecommerce-launch-mega-checklist/payment.md) - [Customer Service and Information](https://academy.pakk.io/ecommerce-launch-mega-checklist/customer-service-and-information.md) - [Reviews](https://academy.pakk.io/ecommerce-launch-mega-checklist/reviews.md) - [Legal and Compliance](https://academy.pakk.io/ecommerce-launch-mega-checklist/legal-and-compliance.md) - [Design, Site Function and Brand Message](https://academy.pakk.io/ecommerce-launch-mega-checklist/design-site-function-and-brand-message.md) - [Product Discoverability](https://academy.pakk.io/ecommerce-launch-mega-checklist/product-discoverability.md) - [SEO/Webmaster/Analytics](https://academy.pakk.io/ecommerce-launch-mega-checklist/seo-webmaster-analytics.md) - [Merchandising and Content](https://academy.pakk.io/ecommerce-launch-mega-checklist/merchandising-and-content.md) - [Markups and Margins](https://academy.pakk.io/the-maths-of-ecommerce/markups-and-margins.md) - [VAT Rounding](https://academy.pakk.io/the-maths-of-ecommerce/vat-rounding.md) - [Stock Ordering Maths](https://academy.pakk.io/the-maths-of-ecommerce/stock-ordering-maths.md): OK, that’s a bit of a lie - it’s not really “simple” but it isn’t that “hard”. Leave your fear of stats at the door and step in - maths lurks here! --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://academy.pakk.io/welcome-to-the-pakk-academy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.