> For the complete documentation index, see [llms.txt](https://academy.pakk.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://academy.pakk.io/ecommerce-launch-mega-checklist/shipping.md). # Shipping * Have you negotiated shipping rates with couriers? Do you know how the Post Office charges for your types of products? Could you achieve better rates by using a courier "aggregation" service. * Have you considered / talked to your courier about less common services like international shipping, remote areas shipping, express services, insured services, collections, pay-on-delivery etc. Don't get surprised when couriers charge you over the odds for such services because you forgot to negotiate specific rates. * Set up the shipping methods you want to offer on your e-commerce system so that they reflect the charging structure (unless you want to explicitly make a loss or profit on shipping). *Pakk -* [*set up your shipping methods*](https://pakk.io/post/shipping-methods-masterclass) *and apply to your site.* * Could you offer free shipping? It's highly enticing for customers. Perhaps you could offer free shipping for orders over a particular value. * Have you set up your physical order processing workflow for maximal efficiency? This is a bit beyond the scope of this article, but think through: picking list generation and printing, picking in the warehouse, packing, shipping labels, daily courier collection or deliver in to courier's depot, post dispatch tracking etc. *Pakk - you might want to set up customer Order 'stages' and define a starting stage to reflect your internal workflows.* --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://academy.pakk.io/ecommerce-launch-mega-checklist/shipping.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.