Pakk Academy
  • Welcome to the Pakk Academy
  • School of ERP
    • Introduction to ERP Systems
    • Purchasing and Demand Planning
      • Demand Planning
      • Suppliers
      • Purchase Orders
    • Sales Order Process
      • Line Concepts: VAT, Discounts, and More
      • Commitment of Stock
      • Dispatch Process
    • Invoicing and Payments
      • Generating Invoices
      • Handling Credit Notes
      • Managing Payments
      • Payment Disputes and Adjustments
    • Inventory Management
      • Stock Movements and Adjustments
      • Stock-Takes and Cycle Counting
      • Managing Stock Levels
      • Handling Overstock and Deadstock
    • Bookkeeping and Accounting
      • Recording Transactions
      • Reconciling Accounts
      • Financial Reporting
      • VAT Reporting and Compliance
    • Integrating Business Functions
    • Practical ERP Workflow Examples
      • Purchase-to-Pay Process
      • Order-to-Cash Process
      • Inventory Lifecycle Example
    • Best Practices
  • eCommerce Advice and Tips
    • New Store Owners Have the Wrong Priorities
  • eCommerce Launch Mega Checklist
    • Shipping
    • Payment
    • Customer Service and Information
    • Reviews
    • Legal and Compliance
    • Design, Site Function and Brand Message
    • Product Discoverability
    • SEO/Webmaster/Analytics
    • Merchandising and Content
  • The Maths of eCommerce
    • Markups and Margins
    • VAT Rounding
    • Stock Ordering Maths
Powered by GitBook
On this page
Export as PDF
  1. eCommerce Launch Mega Checklist

Shipping

PreviouseCommerce Launch Mega ChecklistNextPayment

Last updated 7 months ago

  • Have you negotiated shipping rates with couriers? Do you know how the Post Office charges for your types of products? Could you achieve better rates by using a courier "aggregation" service.

  • Have you considered / talked to your courier about less common services like international shipping, remote areas shipping, express services, insured services, collections, pay-on-delivery etc. Don't get surprised when couriers charge you over the odds for such services because you forgot to negotiate specific rates.

  • Set up the shipping methods you want to offer on your e-commerce system so that they reflect the charging structure (unless you want to explicitly make a loss or profit on shipping). Pakk - and apply to your site.

  • Could you offer free shipping? It's highly enticing for customers. Perhaps you could offer free shipping for orders over a particular value.

  • Have you set up your physical order processing workflow for maximal efficiency? This is a bit beyond the scope of this article, but think through: picking list generation and printing, picking in the warehouse, packing, shipping labels, daily courier collection or deliver in to courier's depot, post dispatch tracking etc. Pakk - you might want to set up customer Order 'stages' and define a starting stage to reflect your internal workflows.

set up your shipping methods