# Order-to-Cash Process

The order-to-cash process involves everything from receiving a customer order to collecting payment. It integrates several business functions, including sales, inventory, and finance, ensuring smooth and accurate operations.

**Steps in the Order-to-Cash Process:**

1. **Receive a Sales Order:** A sales order is entered into the ERP system, which checks for stock availability.
2. **Commit Stock:** The system allocates the necessary stock to fulfill the order.
3. **Dispatch Goods:** After the order is confirmed, goods are dispatched, and the order status is updated.
4. **Generate Invoice:** Once goods are dispatched, an invoice is generated and sent to the customer.
5. **Receive Payment:** Payment is tracked in accounts receivable, and once received, the financial records are updated.

<figure><img src="/files/SQ9pzcwWH8m6yq8PePxo" alt=""><figcaption><p>Pakk has built-in views for handling Sales Order at different stages. They are fully customisable, and you can create your own too!</p></figcaption></figure>


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